Detailansicht
Rethinking Public Service Delivery
Managing with External Providers, The Public Management and Leadership Series
ISBN/EAN: 9780230237957
Umbreit-Nr.: 2998145
Sprache:
Englisch
Umfang: 328 S.
Format in cm:
Einband:
kartoniertes Buch
Erschienen am 25.06.2012
Auflage: 1/2012
- Kurztext
- Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working - including contracting, partnering, client co-production, inter-governmental collaboration and volunteering - pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.
- Autorenportrait
- JOHN ALFORD is Professor of Public Sector Management at the University of Melbourne and at the Australia and New Zealand School of Government. JANINE O'FLYNN is Professor of Public Management at the University of Melbourne, Australia.