Detailansicht
Above the Line
eBook - How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results
ISBN/EAN: 9780730312512
Umbreit-Nr.: 6735315
Sprache:
Englisch
Umfang: 280 S., 1.36 MB
Format in cm:
Einband:
Keine Angabe
Erschienen am 12.05.2014
Auflage: 1/2014
E-Book
Format: EPUB
DRM: Adobe DRM
- Zusatztext
- <b>Position your organisation's culture to attain new heights</b><p><i>Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results</i> offers all leaders a handbook for leveraging an organisation's culture to engage staff, increase customer satisfaction and streamline business performance. A groundbreaking work, this book reveals what it takes to achieve optimum results from your organisational culture without employing the use of external consultants. This organic, in-house approach to company culture transformation saves both time and money. Step-by-step, author Michael Henderson illustrates how to create a culture in which employees and leaders delight those outside the companycustomers, shareholder, employees' families, suppliers and the board of directorsand anyone else who may benefit from an association with the organisation.</p><p>The book's proven models and ideas have been tried and tested with a broad range of of high-profile international companies. Expert author, Michael Henderson, a.k.a. The Corporate Anthropologist, has more than 30 years' experience, and a proven track record of working and consulting with organisations to enhance their workplace cultures.</p><ul><li>Reveals how to create an organisational culture that achieves desired results</li><li>Puts the cultural transformation process in the hands of the people directly effected</li><li>Smashes some of the established and costly myths about culture and how to work with culture</li></ul><p>This important resource is written for leaders, managers and supervisors at all levels and across industries.</p>
- Autorenportrait
- <b>Michael Henderson</b> is a corporate anthropologist and has 30 years' experience consulting to organisations to enhance their workplace culture. Michael has studied traditional and organisational cultures in over 40 countries and has written numerous books on values and culture. Michael has studied traditional and organisational cultures in over 40 countries and has written numerous books on values and culture.