Detailansicht
Performance Measurement from the Intellectual Capital Perspective. A theoretical approach through a groupware-based intranet application
eBook
ISBN/EAN: 9783638102162
Umbreit-Nr.: 6412618
Sprache:
Englisch
Umfang: 96 S., 2.06 MB
Format in cm:
Einband:
Keine Angabe
Erschienen am 10.10.2001
Auflage: 1/2001
E-Book
Format: EPUB
DRM: Nicht vorhanden
- Zusatztext
- Diploma Thesis from the year 2000 in the subject Leadership and Human Resources - Miscellaneous, grade: 1 (A), University of Paderborn (Institute for Economics), course: International Business Studies, language: English, abstract: IntroductionThe transformation from the industrial age to the information age(1) or knowledge society(2) represents a time of great change for business organizations as well as for individuals. Service industries replace manufacturing industries and the traditionalfactors of production: land, labor, and capital are replaced by intellectual assets as the scarce resources. If there is one distinguishing feature of the new economy that has developed as a result of powerful forces such as global competition, it is theascendancy of intellectual capital.(3) Intellectual capital (IC) and its measurement is the main topic of this research project. The declining importance of physical assets as well as the quest for shareholder value creation have made the performance evaluation of companies that used to be solely based on financial figures inadequate.For information age companies it is essential to value performance beyond quantitative measures.(4) Practitioners like Security Exchange Commissioner (SEC) Steven Wallmann as well as academics like New York Universitys Stern School of Business accounting professor Baruch Lev stress the current accounting models biastowards physical assets and emphasize the necessity of incorporating non-financial measures to evaluate organizational performance.(5) The Balanced Scorecard (BSC) is a performance management and measurement system that fulfills this criterion. In addition to the traditional Financial Perspective, the BSC measures performancefrom the Customer Perspective, the Internal Business Process Perspective, and the Learning and Growth Perspective, thereby functioning as a tool to navigate businesses in a competitive environment that is growing more and more complex.The aim of the thesis is to illustrate how the BSC can be used as a strategic management system that places a strong focus on IC and its measurement.Furthermore, it will be analyzed how information technology (IT) can be used to facilitate a BSC and its implementation.[...]______1 Stewart (1997): p. 32 Drucker (1996): p. 673 Bontis (1998): p. 644 Eccles (1991): p. 1315 Lev (1997): p. 1; Wallman (1997): p. 104
- Kurztext
- Diploma Thesis from the year 2000 in the subject Business economics - Personnel and Organisation, grade: 1 (A), University of Paderborn (Institute for Economics), course: International Business Studies, 35 entries in the bibliography, language: English, abstract: IntroductionThe transformation from the industrial age to the information age(1) ...