Detailansicht
Above the Line
eBook - How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results
ISBN/EAN: 9780730312529
Umbreit-Nr.: 6735316
Sprache:
Englisch
Umfang: 280 S., 5.35 MB
Format in cm:
Einband:
Keine Angabe
Erschienen am 12.05.2014
Auflage: 1/2014
E-Book
Format: PDF
DRM: Adobe DRM
- Zusatztext
- Position your organisation's culture to attain new heightsAbove the Line: How to Create a Company Culture that EngagesEmployees, Delights Customers and Delivers Results offers allleaders a handbook for leveraging an organisation's culture toengage staff, increase customer satisfaction and streamlinebusiness performance. A groundbreaking work, this book reveals whatit takes to achieve optimum results from your organisationalculture without employing the use of external consultants. Thisorganic, in-house approach to company culture transformation savesboth time and money. Step-by-step, author Michael Hendersonillustrates how to create a culture in which employees and leadersdelight those outside the company--customers, shareholder,employees' families, suppliers and the board of directors--andanyone else who may benefit from an association with theorganisation.The book's proven models and ideas have been tried and testedwith a broad range of of high-profile international companies.Expert author, Michael Henderson, a.k.a. The CorporateAnthropologist, has more than 30 years' experience, and a proventrack record of working and consulting with organisations toenhance their workplace cultures.* Reveals how to create an organisational culture that achievesdesired results* Puts the cultural transformation process in the hands of thepeople directly effected* Smashes some of the established and costly myths about cultureand how to work with cultureThis important resource is written for leaders, managers andsupervisors at all levels and across industries.
- Autorenportrait
- Michael Henderson is a corporate anthropologist and has 30 years' experience consulting to organisations to enhance their workplace culture. Michael has studied traditional and organisational cultures in over 40 countries and has written numerous books on values and culture. Michael has studied traditional and organisational cultures in over 40 countries and has written numerous books on values and culture.